Privacy Policy

1. Information We Collect

In connection with providing real estate lending, mortgage, financing, underwriting, loan processing, and related services, we may collect personal and nonpublic personal information, including:

Personal Identifying Information

• Full legal name
• Date of birth
• Social Security number (“SSN”) or taxpayer identification number
• Driver's license, passport, or other government-issued identification
• Home, mailing, and business addresses
• Email addresses
• Telephone numbers
• Citizenship or residency information, when applicable

Financial Information

We may collect financial information necessary to evaluate, process, underwrite, close, service, or facilitate a loan, including:

• Bank account information
• Bank statements
• Account balances
• Income and employment information
• Tax returns and tax transcripts
• W-2s, 1099s, K-1s, and pay statements
• Personal and business financial statements
• Assets and liabilities
• Investment and retirement account information
• Credit history and credit scores
• Mortgage and loan information
• Payment history
• Business revenue and financial records
• Sources of funds
• Debt obligations
• Bankruptcy, judgment, lien, or other credit-related information

Real Estate and Loan Information

We may collect information concerning:

• Properties owned or being acquired
• Property addresses
• Purchase prices and property values
• Existing mortgages and liens
• Rental income
• Lease information
• Property operating statements
• Loan amounts and requested loan terms
• Intended use of loan proceeds
• Appraisals, inspections, title information, and insurance information

Information From Third Parties

We may receive information about you from third parties when permitted by law or authorized by you, including:

• Consumer reporting agencies
• Credit bureaus
• Banks and other financial institutions
• Employers
• Accountants and attorneys
• Title and escrow companies
• Appraisers
• Insurance companies
• Mortgage and real estate professionals
• Government agencies and public records
• Identity verification and fraud prevention providers
• Lenders, investors, loan purchasers, and loan servicers

Website and Electronic Information

When you use our website or electronic services, we may automatically collect information such as:

• IP address
• Browser and device information
• Operating system
• Pages visited
• Date and time of visits
• Referring websites
• Website activity
• Cookies and similar technologies
• Online application activity and system logs

2. Social Security Numbers and Highly Sensitive Information

We may collect Social Security numbers and other highly sensitive information when reasonably necessary for legitimate lending and financial-service purposes.

Social Security numbers may be used for purposes including:

• Verifying identity
• Obtaining credit reports
• Evaluating creditworthiness
• Processing and underwriting loan applications
• Fraud detection and prevention
• Compliance with applicable laws and regulations
• Tax reporting, when applicable
• Loan closing, servicing, sale, assignment, or administration

We do not use Social Security numbers for unrelated advertising purposes.

We restrict access to Social Security numbers and other sensitive personal information to authorized personnel and service providers who require access for legitimate business, lending, compliance, or servicing purposes.

3. How We Use Your Information

We may use information we collect to:

• Respond to loan and financing inquiries
• Verify your identity
• Process loan applications
• Obtain and review credit reports
• Evaluate creditworthiness and repayment ability
• Underwrite financing requests
• Verify income, assets, liabilities, employment, and property information
• Communicate with you concerning your application or loan
• Request and process appraisals, title reports, insurance, inspections, and other due diligence
• Match financing requests with available loan products or capital sources
• Facilitate loan approval and closing
• Service, administer, sell, assign, participate, or transfer loans, when applicable
• Prevent fraud, identity theft, money laundering, and unauthorized transactions
• Maintain records
• Improve our products, services, website, and customer experience
• Comply with legal, regulatory, audit, reporting, and recordkeeping requirements
• Protect our rights, property, customers, systems, and business
• Enforce agreements and collect amounts owed
• Perform other legitimate business purposes permitted by applicable law

4. Credit Report Authorization

When you apply for or request financing, and where appropriate authorization has been obtained, we may obtain consumer reports, credit reports, credit scores, background information, or other information from consumer reporting agencies and other third-party sources.

Such information may be used to evaluate a financing request, verify information, prevent fraud, service an account, or for other purposes permitted by applicable law.

5. How We Disclose Information

We do not disclose nonpublic personal information except as permitted or required by applicable law and consistent with our applicable privacy notices.

Depending upon the transaction and services requested, information may be disclosed to:

• Banks
• Credit unions
• Mortgage lenders
• Private lenders
• Debt funds
• Institutional lenders
• Loan investors and purchasers
• Loan participants
• Loan servicers
• Credit reporting agencies
• Appraisers
• Title and escrow companies
• Closing attorneys
• Insurance providers
• Accountants and other professional advisors
• Verification providers
• Fraud prevention and identity verification providers
• Technology and data service providers
• Cloud hosting and document storage providers
• Payment processors
• Government agencies, regulators, courts, and law enforcement when required or permitted by law
• Other service providers involved in evaluating, processing, closing, funding, servicing, selling, or administering a loan

We may also disclose information in connection with a merger, acquisition, financing, sale of assets, corporate restructuring, or similar business transaction, subject to applicable law.

6. Service Providers

We may engage third-party companies to provide services on our behalf, including technology services, document management, credit reporting, identity verification, loan processing, underwriting support, appraisal management, fraud prevention, data storage, cybersecurity, communications, and other services.

We take reasonable steps appropriate to the nature of the relationship and information involved to require service providers handling protected customer information to maintain appropriate safeguards and use information for authorized purposes.

7. Information Security

We recognize the sensitivity of the information entrusted to us.

We maintain administrative, technical, and physical safeguards designed to protect personal and nonpublic personal information against unauthorized access, acquisition, disclosure, alteration, destruction, or misuse.

Depending upon the systems and information involved, safeguards may include:

• Access controls and authentication procedures
• Encryption or other protections for sensitive information in transit and at rest, as appropriate
• Secure servers and network protections
• Firewalls and security monitoring
• Multi-factor authentication where appropriate
• Employee access restrictions
• Employee security and privacy training
• Vendor and service-provider oversight
• Data retention and secure disposal procedures
• Security assessments and testing
• Incident response procedures

No Internet transmission or electronic storage system can be guaranteed to be completely secure. Accordingly, while we maintain safeguards designed to protect information, we cannot guarantee absolute security.

8. Gramm-Leach-Bliley Act and Financial Privacy

To the extent applicable to our business and your relationship with us, we handle nonpublic personal information in accordance with applicable provisions of the Gramm-Leach-Bliley Act (“GLBA”), Regulation P, and other applicable financial privacy requirements.

Customers and consumers may receive additional financial privacy notices explaining our collection and disclosure practices and, where applicable, choices concerning certain disclosures of nonpublic personal information.

Any GLBA privacy notice provided to you should be read together with this Website Privacy Policy.

9. Cookies and Website Technologies

Our website may use cookies and similar technologies to operate the website, remember preferences, understand website traffic, maintain security, prevent fraud, and improve website performance.

Some cookies may be provided by third-party technology or analytics providers.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect website functionality.

10. Text Messages and Electronic Communications

If you provide a telephone number or email address, we may communicate with you regarding your inquiry, application, transaction, account, or requested services, subject to applicable law and any consent requirements that apply.

Consent to receive marketing communications is not a condition of obtaining a loan or other financial product unless otherwise expressly disclosed and permitted by law.

You may request to stop receiving marketing communications using the unsubscribe or opt-out instructions provided with the communication.

11. Data Retention

We retain personal and financial information for as long as reasonably necessary to fulfill the purposes for which it was collected and to satisfy applicable legal, regulatory, contractual, audit, recordkeeping, fraud prevention, dispute resolution, and legitimate business requirements.

Because lending activities may be subject to mandatory record-retention requirements, we may retain information after an application is withdrawn, denied, completed, or a customer relationship ends.

When information is no longer required, we may securely destroy, delete, anonymize, or otherwise dispose of it in accordance with our policies and applicable law.

12. Your Privacy Rights and Choices

Depending upon your state of residence, the type of information involved, and applicable law, you may have certain rights regarding your personal information.

These rights may include the ability to:

• Request information regarding certain personal information we maintain
• Request correction of inaccurate information
• Request deletion of certain information, subject to legal exceptions
• Opt out of certain uses or disclosures where required by law
• Limit certain marketing communications
• Exercise other rights provided by applicable federal or state law

Certain information collected in connection with financial products or services may be governed by GLBA or other financial privacy laws and may be exempt from some state consumer privacy law requirements.

To submit a privacy request, contact us using the information provided below. We may need to verify your identity before processing a request.

13. Children's Privacy

Our lending services are not intended for children under the age of 13, and we do not knowingly solicit or collect personal information from children under 13 through our website.

If we learn that we have collected personal information from a child under 13 without appropriate authorization, we will take appropriate steps to delete it.

14. Security Incidents

If we discover unauthorized access to or acquisition of personal information, we will investigate the incident and take actions we determine appropriate under the circumstances.

Where required by applicable law, we will provide notifications to affected individuals, regulators, law enforcement agencies, consumer reporting agencies, or other parties.

15. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy, security, or content practices of third parties that we do not control.

We encourage you to review the privacy policies of third-party websites before providing personal information to them.

16. Changes to This Privacy Policy

We may modify this Privacy Policy periodically to reflect changes in our business practices, technology, legal requirements, or services.

When changes are made, we will update the “Last Updated” date at the top of this Privacy Policy. Where required by applicable law, we will provide additional notice or obtain consent before implementing material changes.

17. Contact Us

Questions regarding this Privacy Policy or our privacy practices may be directed to:

Pelican Realty Capital, LLC
Attn: Privacy / Compliance
Email: info@prcap.org
Website: www.prcap.org

18. Important Notice

This Website Privacy Policy describes our general online privacy practices. It does not replace any GLBA Privacy Notice, Notice of Information Practices, consumer reporting disclosure, authorization, state-specific privacy notice, or other disclosure that we may be required to provide in connection with a particular financial product or service.

If another privacy notice provided to you applies specifically to a financial product, service, or customer relationship, that notice may contain additional information regarding our privacy practices and your rights.